Skip to content
OCTEK
Case Studies

Case Studies

Work we can describe in public

See how businesses across industries are innovating and scaling with Octek technology. Each case study lists client type, problem, stack, and outcome. Metrics appear only when they are true.

Communications · 2022

Autobot multi-channel chatbot platform

Operations and customer-support teams that run work on messaging apps

A multi-tenant chatbot platform for WhatsApp, Telegram, Line, and Signal, built so operations teams can design journeys once and run them across channels.

Problem
Teams needed one automation layer for WhatsApp, Telegram, Line, and Signal instead of a separate bot on every channel.
Stack
Multi-tenant chatbot infrastructure · Workflow vertices and branches · JavaScript resolvers · HTTP actions · Database-stored journeys
Outcome
Octek shipped Autobot, a production multi-tenant platform for configurable messaging workflows across those channels, including runtime variable resolution in generated messages. The product was exhibited at Future Fest 2023.
Read the case study

Communications · 2023

Mailbay inbound email AI

Product and operations teams that receive work as email

An Octek product that turns inbound email into structured webhook payloads using a prompt-driven AI agent.

Problem
Inbound email is unstructured. Teams needed a way to capture mail at domain addresses, extract the fields that matter, and send that data into existing apps without manual copy-paste.
Stack
Inbound email on configured domains · Custom-domain receiving · AI agent with custom prompts · Structured JSON extraction · HTTP webhook delivery
Outcome
Octek launched Mailbay as a digital product: inbound email is processed by an AI agent and posted as structured JSON to a webhook. The product was exhibited with Autobot at Future Fest 2023. Product documentation is public at docs.mailbay.io.
Read the case study

Business Applications · 2023

PDF signing and contract generation

Organizations that issue contracts and fillable PDFs

A React document workspace with microservices for digital signatures, DOCX-to-PDF conversion, and contract generation.

Problem
Document teams needed to fill PDF form fields, apply digital signatures, and generate contracts from templates without a brittle desktop workflow.
Stack
React · Configurable PDF form fields · Digital signing microservice · DOCX-to-PDF conversion · Template and contract backend
Outcome
Octek delivered a production React tool for PDF field editing, plus services for digital signing, on-the-fly DOCX-to-PDF conversion, and contract generation from templates. Work has continued since May 2023.
Read the case study

HOW WE STAFF WORK

Flexible staffing models

We source, onboard, and manage skilled professionals who match a client's tech stack, time zone, and company culture.

Dedicated remote teams

Cross-functional remote teams — developers, testers, DevOps, PMs, and UI/UX designers — aligned to a client's goals and workflows.

Short-term and long-term resource outsourcing

Flexible contracts so product teams can ramp up or down, from a specialist for a few weeks to a backend team for months.

Specialized tech talent on demand

Vetted engineers in React, Node.js, Python, .NET, AWS, AI/ML, and QA without standing up a full hiring pipeline.

Timezone and culture-aligned talent

Professionals who can sync with a client's working hours, tools, and communication style.

Trial period and fast replacement

A trial window and a replacement path if a placement is not the right fit.

HR, legal, and infrastructure support

Payroll, compliance, NDAs, and workspace setup stay with Octek so the client team can focus on the product.

Our Leadership

Operators, engineers, and delivery leads running Octek from Lahore.

Mohsin Aslam

Head of Operations, Projects and Business Development

Abubakar Sial

DevOps Lead

Meet the team

Are you ready to push boundaries and shape the future with us?

Let's Work Together

Let's Talk About Your Project

We'll guide you every step of the way — from ideation to deployment.